Privacy Policy

Introduction

Welcome to the Privacy Policy of Luminary Lens Studio. Located in the heart of Seattle at 212 Alaskan Way S, Seattle, WA 98104, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard the information you provide to us when you use our website, engage our services, or interact with us in any way. Our lead data protection officer is Elena Ramirez, and she can be reached at [email protected] or (206) 555-0101.

This Privacy Policy complies with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable. By using our services, you consent to the practices described in this policy. If you do not agree with our practices, please do not use our website or services. We value your trust and are dedicated to maintaining the confidentiality and integrity of your information.

Information We Collect

We collect various types of information to provide and improve our services. The information we collect depends on how you interact with us.

  • Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide when you contact us, book a session, or subscribe to our newsletter. For example, when booking a wedding photography package, we collect detailed information about the event, including dates, locations, and contact information for key individuals involved.
  • Payment Information: When you make a payment for our services, we collect payment information, such as credit card details or other financial information. This information is processed securely by our payment processors and is not stored on our servers. We use secure payment gateways like Stripe and PayPal to ensure the security of your financial data.
  • Photographic Images: As a photography studio, we collect and store photographic images taken during your sessions. These images are considered personal data, and we handle them with the utmost care and respect for your privacy. We retain these images to fulfill our contractual obligations and provide you with the services you have requested.
  • Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us analyze website traffic, improve our website's functionality, and personalize your experience. We use cookies and similar technologies to collect this information.
  • Marketing Data: With your consent, we may collect information for marketing purposes, such as your email address to send you newsletters, special offers, and promotional materials. You have the right to withdraw your consent at any time.

We strive to collect only the information that is necessary for the purposes outlined in this Privacy Policy. We are committed to data minimization and ensuring that your information is not retained for longer than necessary.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To provide you with the photography services you have requested, including scheduling sessions, taking photographs, editing images, and delivering final products. This includes using your contact information to communicate with you about your session and provide updates on the progress of your order.
  • Payment Processing: To process payments for our services. We use secure payment gateways to ensure the confidentiality and security of your financial information.
  • Communication: To communicate with you about your inquiries, bookings, and other requests. This includes responding to your emails and phone calls, providing customer support, and sending you important notices about our services.
  • Marketing: With your consent, to send you newsletters, special offers, and promotional materials about our services. You can unsubscribe from these communications at any time.
  • Website Improvement: To analyze website usage data and improve our website's functionality, content, and user experience. This helps us optimize our website for better performance and provide you with a more seamless browsing experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes. This includes responding to legal requests, enforcing our terms of service, and protecting our rights and the rights of others.

We do not sell or rent your personal information to third parties. We only share your information with trusted service providers who assist us in providing our services, and we require them to maintain the confidentiality and security of your information.

Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption to protect sensitive information, such as payment details, during transmission. Our website uses SSL encryption to ensure the security of your data when you submit forms or make payments.
  • Secure Storage: We store your personal information on secure servers with limited access. Our servers are located in secure data centers with physical and electronic security measures in place.
  • Access Controls: We restrict access to your personal information to authorized personnel only. Our employees are trained on data protection best practices and are required to maintain the confidentiality of your information.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems. We also perform penetration testing to simulate real-world attacks and ensure the effectiveness of our security measures.
  • Data Backup: We maintain regular backups of your data to prevent data loss in the event of a system failure or disaster. Our backups are stored securely and are encrypted to protect your information.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

In the event of a data breach, we will notify you as required by applicable law and take appropriate measures to mitigate the impact of the breach.

Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you. You can request a copy of your data by contacting us at [email protected].
  • Rectification: You have the right to correct any inaccuracies in your personal information. If you believe that the information we hold about you is incorrect, please contact us to update it.
  • Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions. We will comply with your request unless we have a legal obligation to retain the information.
  • Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances. This means that we can store your data but cannot use it for any other purpose without your consent.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes or on grounds relating to your particular situation.
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at [email protected]. We will respond to your request within the timeframes required by applicable law.

You also have the right to lodge a complaint with a data protection authority if you believe that we have violated your rights or failed to comply with our obligations under data protection law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Luminary Lens Studio
212 Alaskan Way S
Seattle, WA 98104
Email: [email protected]
Phone: (206) 555-0101

Our Data Protection Officer, Elena Ramirez, is available to address any privacy-related inquiries or concerns you may have.